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Is they any law In Germany that supermarket or shops should not accept coins(pennies), I was in penny supermarket today with my wife toby some Groceries and the Casche refuse to take the coins I had, mostly coins from 10cents to 2€ coins making up to 15€ but she refuse to take them. I need an advice and I'll like to take a legal action agains the supermarket. Thanks
asked Apr 24 in Legal advice by Markbery2007

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2 Answers

0 votes

Dear @Markbery2007,

Welcome to the Wefugees Community and thank you for reaching out to us.

According to the German "Münzgesetz"  (§3 (1) MünzG) no one is obliged to accept more than 50 coins. However, this also does not mean that stores need to accept up to 50 coins in any case. If the management decides that taking so many coins disturbs the processes in the shop, it is their right to introduce an individual policy.

Please keep also in mind that getting in touch with cash is also a potential health risk for staff in these days. You may want to consider to change your coins in a respective machine in a bank.

Please get back to us with any further questions.

All the best,

Meike

answered Apr 24 by Meike
Thank you so much Meike for explaining and sorry for late response.
The coins I had were not uptil  20 and  I've been shopping in this supermarket for 4yrs, she could be little bit polite to till me that its because of the Pandemic I'll understand. In the other hand they can give coins to us and we can not give to them back. Thanks again.
Best Regards
Marcel.
0 votes

Hello Markbery2007,

a supermarket has the right to reject payment with too many coins, that means more than 50 coins - in normal times.

The problem now is, that the WHO recommended cashless payments, as there is still no final proof that Covid19 is not transmitted through coins and bank notes. Therefore some supermarkets refuse to accept cash at all. 

I hope my answers were helpful and I’ll be very pleased if you contact me again with further questions. I'm a member of the mbeon-staff and I‘ll be glad to guide over a longer period of time. mbeon is an online advisory service for migrants via the mbeon-app, which you can download on your smartphone for free. You'll find me in the mbeon-app under my name „München, Frau Müller“ and get confidential one-to-one advice in a safe virtual room where nobody can read messages. For further information please visit www.mbeon.de.

Download for Android: https://play.google.com/store/apps/details?id=de.zone35.mbeon

Download for iOS: https://apps.apple.com/de/app/mbeon-messengerberatung/id1408795643

Best regards

mbeon-Christine

answered Apr 24 by mbeon-Christine
Hallo Christine,
Thanks so much for your response, but the coins I had were not more than 20 but in other words she could be polite , I've be buying in this supermarket for 4yrs, I do understand that coins could also be another were to share the virus but they should put a notice to inform customers.
Thanks a lot

Best Regards

Marcel
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