Dear @Mo_singz,
Welcome back to the Wefugees Community and thank you for sharing your questions with us.
The hardship commission (Härtefallkommission) is informing your friend, that they will have a closer **** at his case and reasons he put forward. They are explaining how they will take into consideration the applicants' economical and social integration into the German society (in relation to his/her individual capacities on possibilities). They attached a checklist, including the requirement that your friend should always inform the hardship commission about any possible changes regarding his/her life circumstances during the procedure. The latter may take several months.
One important explanation is, that the immigration office will not deport your friend as long as the application is pending.
I hope this helps and don't hesitate to get back to us with any further questions.
All the best for you and your friend's application!
Meike