Hello, I am having a problem with getting reiseausweis. I have been accepted for fluchlingseigenschaft since January and have permit to stay for 3 years. I also have registered in JobCenter and is now allowed to find work. I also have received the Aufenthaltstittel. But I still have not received my reiseausweis. The sozial gave several dates for meeting regarding reiseausweis but only to inform that I should wait. They have even taking photo for it but today they said I will not receive the reiseausweis. When I asked for the reason, they refused to explain and refused to give date for another meeting. After this, I asked in JobCenter for what the reason might be but they also said the same.
In such situation, what can I do in order to receive the reiseausweis? I have no ausweis from the sozial for 2 months now and I would like to know what might be the reason for this situation.