I work in Kiron Open Higher Education in the Student Support team. I know this post is from a long time ago, but were you able to figure out the problem with the course?
I suggest going on the Kiron Student Forum (forum.kiron.ngo/) and looking for what other students have posted/ask questions there as well. There you can interact with other students from your study track. Many of your questions have already been answered, and there are great comments for you to read.
Kiron Student Support