Hello @ ERKHTS,
thanks for reaching out to the Wefugees community and for sharing your question with us.
I fully understand your bewilderment, as even for German native speakers it is sometimes very hard to cope with online reservation systems. So what our MBE-advisors could offer you is to guide you through this procedure online, or alternatively, help to book an appointment for you. MBE is the free and confident migration counselling service for adults.
For both options it is necessary to use a secure platform where no one can read any personal data, as they will be needed in the latter case.
If you decide to enjoy the assistance of the online or personal migration counselling service for adults, please contact us on mbeon. For further information please go to www.mbeon.de. You can install the mbeon-app on your mobile for free.
If any further questions occur, please feel free to contact us again here.