Today during my volunteer work with the Red Cross, a family showed me a paper from the City of Cologne. The paper says they owe money for time living in a Red Cross home, which they did not choose (the city placed them there and they lived there about 9 months). The family comes from Syria and has 1-year Subsidiärer Schutz.
My question is, can somebody clarify for me when or why refugees must pay money to live in a government shelter? The type of fee, I think, is called Benutzungsgebühr.
I will also try to search for information myself. However, I asked some other refugee families I know who have a status, and they claimed they have never heard of this.
If anybody can help clarify or offer information, I would be very grateful. Thank you!